"A Jeep Loyalty Customer"Melissa Balon, sales person, greeted us at the door. Melissa was receptive to the type of vehicle we needed and was very knowledgeable of the Jeep. From the moment Melissa greeted us at the door to handing us the keys took less than 2 1/2 hours.Larry M.
"Great Buying Experience"Brian S., Cars.com
We saw a 2007 Town and Country on there website and set up an appointment to take a look and test drive. The salesperson that we talked to was Briana Long and she was very nice and helpful. After taking the van out for a test drive, she had our trade in valued, and the vehicle report printed so we can see the vehicle history. She made the whole experience of buying the car painless. Will definitely go back for our next car purchase.
"Buying Experience"Carl S., Cars.comThe salesman Robert M. Was outstanding. He had all the answers on the car we were interested in.All the people that we were in contact with during the buying process were very helpful. This is the best dealership I have done business with.from Carl S.Overall: 5Customer Service: 5 out of 5Buying Process: 5 out of 5Quality of Repair: 5 out of 5Overall Facilities: 5 out of 5
"EXCELLENT buying experience!"Hauser0422, Cars.com
"Brian Bemis CJDR changed my opinion on buying from a dealership. The entire process from start to finish went very smooth. We started out just looking at our options and seeing what our trade ins were worth. Briana Long was by far the best sales consultant ive ever dealt with. She was very kind, courteous, was not pushy and helped us pick out a minivan that met our needs and wants even keeping it within our budget. We were in and out of the dealership with a new van within a couple hours. I will be going back to purchase another vehicle from briana."
Michelle S., Kingston, IL
"We came in just to look at the Jeep Compass. We drove the Compass and liked it, but then we saw the Jeep Cherokee and fell in love with it. There wasn't any pressure. Melissa gave us the information, told us what she could do for their best offer. She was straight forward and let us go have dinner and talk it over. They had the Jeep Cherokee washed and ready for us so if we decided to take it when we came back it would be ready. When we came back in they were friendly and fast about getting everything done. I would recommend coming to Brian Bemis. We have bought three other cars there."
I recently purchased a 2013 Dodge Dart Limited. Thursday, December 26, 2013 I was on my way home from work and I hit a pot hole with the Dart and the tire went flat. I changed the tire and drove straight to the dealership.
Ryan Johnston told me the tire was shot and he could not get a new one untill Monday December 30th. I told him I was leaving for Missouri for the new year on Saturday the 28th and I needed the Dart!!!!!! He said sorry and he wished he could get a tire sooner for me.
I didn't see Mike Percudani around so I went and told Dan Davis the story. He called Mike they decided to pull a wheel and tire off one of the loaner Darts and let me use it so I could go the Missouri for the week.
WHAT DAN, MIKE, & RYAN DID FOR ME IS ON AND ABOVE CUSTOMER SERVICE!!!!!!!!!!!!!
I JUST WANTED YOU TO KNOW WHAT A GREAT STAFF YOU HAVE AT THE DEALERSHIP!!!!!!
It is a pleasure doing business with such a wonderful staff.